Professional I Gaming Customer Liaison Specialist

3 days ago

Athens, Attica, Greece beBeeCustomer Full time
Job Overview:
  • Key Responsibilities

We are seeking a skilled and professional iGaming Customer Expert to join our team in Greece. As a key member of our Customer Support team, you will be responsible for providing exceptional customer service to our clients.

Responsibilities include:

  • Actively listen to customers' needs and provide solutions either through phone calls, emails, or chats
  • Respond promptly to account queries including payment, login, verification and bet queries
  • Direct unresolved requests and issues and follow up to ensure resolution
  • Record and handle inquiries, comments and complaints in a timely and professional manner
  • Turning every customer into a happy customer
  • Enjoy your time in Greece
Requirements:
  • Excellent command of Spanish in written and spoken form
  • Advanced English knowledge
  • Familiarity with iGaming is a plus
  • Prior customer support experience will be considered an asset
  • Solution-driven thinking
  • An empathetic soul with strong communication skills
  • A positive and adventurous attitude
Benefits:
  • Complete relocation support, including flight tickets expenses, hotel accommodation and house searching process assistance
  • Competitive monthly salary
  • Refer-A-Friend scheme
  • Health care benefits and discounts
  • Fully remunerated training by certified instructors
  • A career path within a multinational company
  • State-of-the-art premises with relaxing break areas
  • The opportunity to work for a Great Place to Work-certified company

In addition to these benefits, this role offers the chance to advance your career and develop strong experience and skills while representing one of the biggest brands worldwide. Our company fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

What We Offer:
  • Free online Greek language courses
  • Special events and community & social responsibility initiatives

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