
Croatian Language Support Professional
21 hours ago
We are seeking an expert in customer support to join our team. The ideal candidate will possess fluency in Croatian and excellent communication skills.
Job Description:As a Customer Support Specialist, you will be the primary point of contact for customers and clients, handling inquiries and resolving issues via phone, email, and chat. You will also provide daily support and consult clients on best practices related to their business needs.
- Utilize phone calls, emails, and chats to deliver exceptional customer experiences.
- Respond to customer inquiries about new and existing services and solutions.
- Resolve issues as they arise, ensuring timely and efficient resolution.
- Fluency in Croatian with excellent spoken and written language skills.
- Very good use of English - both written and spoken language.
- Work experience in a customer support role is a plus.
- An interest in digital banking and payment solutions is desired.
- Competitive monthly salary + 2 extra salaries per year.
- Refer-A-Friend: Bring your friends and receive great bonuses.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
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