Croatian Language Financial Services Expert
1 day ago
We are looking for a highly motivated and experienced customer support specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, resolving issues, and ensuring that they have a seamless experience with our company.
Key Responsibilities:
- Provide high-quality customer support through various communication channels, including phone, email, and chat.
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints and issues efficiently and effectively.
- Work collaboratively with other teams to ensure that customer needs are met.
- Continuously improve processes and procedures to enhance customer satisfaction.
Requirements:
- Fluency in Croatian and excellent English language skills.
- Previous experience in a customer support role is highly desirable.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong technical skills and ability to learn new systems quickly.
What We Offer:
- A competitive monthly salary plus two extra salaries per year.
- Complete relocation support, including flight tickets, accommodation, and house searching assistance.
- Healthcare benefits and numerous discounts.
- Full training by certified instructors.
- Professional growth and development opportunities.
- State-of-the-art premises with relaxing break areas.
- A dynamic and supportive work environment.
Join Our Team:
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Together, let's provide an unforgettable experience for our customers
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