Product Innovation Specialist

4 hours ago

Athens, Attica, Greece beBeeDigitalProduct Full time $35,000 - $55,000
Digital Product Associate

This role is responsible for managing, developing and enhancing the integrated application serving energy and telecommunications customers. The main objective is to optimize user experience, increase usage and customer satisfaction, and support the company's digital strategies.

Key Responsibilities:
  • Monitor the application daily to ensure seamless operation
  • Track and analyze key performance indicators (KPIs)
  • Ensure consistency and quality of the app's content and functionalities
  • Collaborate with product, IT, developers and UX design teams to implement improvements, fixes and new features
  • Collect and analyze customer feedback to enhance the product
  • Support the design of marketing campaigns to increase user base and engagement
  • Conduct market research and competitive analysis to propose new features and improvements
  • Prepare reports for management on the app's performance and progress
Requirements:
  • Bachelor's degree in a related field
  • 1-3 years of professional experience in digital applications development, management or support
  • Ability to analyze data and extract actionable insights
  • Basic understanding of UX/UI principles and customer journey design
  • Experience in energy or telecommunications companies
  • Familiarity with app usage analytics tools
  • Experience with B2B solutions or client-facing mobile applications
  • Fluency in English, both written and oral
Personal Skills:
  • Project management and cross-team coordination skills
  • Strong communication skills and a collaborative mindset
  • Well-organized and reliable personality
Benefits:
  • A competitive fixed salary package
  • Hybrid working model
  • Private insurance, corporate benefits and perks
  • Continuous training and professional development
  • Excellent professional environment
  • Modern and productive working facilities

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