
Financial Services Representative
19 hours ago
Job Overview:
- Experience Level Junior
- Total Years Experience 0-5 years
- Job Languages Czech
- Job posting schema Yes
Are you passionate about delivering exceptional customer experiences?
Join our Customer Experts team and support people for financial, banking and money transfer services. If you have great communication skills and are enthusiastic about the latest developments in banking and online payment solutions, grab the opportunity to work with us.
We collaborate with some of the world's top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience.
What you will do:
- Be the primary point of contact for customer and client requests
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Provide daily support and consult clients on best practices about their business
- Respond to customer inquiries about our client's new and existing services and solutions, as well as complaints - always in a professional manner
- Resolve issues as they arise - timely and efficiently
- Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
- Be committed to meeting both personal goals and team targets
What we offer
- Complete support to help you ease your relocation to Greece
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
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