Norwegian Financial Services Representative
3 days ago
Job Overview:
- Job Languages
- Job posting schema
Are you an enthusiastic individual with exceptional communication skills? We are seeking a skilled professional to join our Customer Experts team and provide support for financial, banking, and money transfer services.
Do you stay up-to-date with the latest developments in banking and online payment solutions? This is an excellent opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the world's top brands.
We collaborate with leading companies offering innovative money transfer & financial services, cloud-based banking solutions, digital payments fintech pioneers that trust our people for delivering exceptional customer experiences.
If you share our values of collaboration, transparency, integrity, and agility, come join forces with a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid.
Key Responsibilities:
- Be the primary point of contact for customer and client requests
- Utilize phone calls, emails, and chats to provide a seamless customer experience
- Provide daily support and consult clients on best practices about their business
- Respond to customer inquiries about our client's new and existing services and solutions, as well as complaints - always in a professional manner
- Resolve issues as they arise - timely and efficiently
- Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
- Be committed to meeting both personal goals and team targets
Required Skills and Qualifications:
- Fluency in Norwegian
- Very good use of English - both in written and spoken language
- Work experience in a customer support role is a plus
- An interest in digital banking and payment solutions is desired
- Exceptional communication & soft skills, as well as a problem-solving mentality
- Tech savviness & learning agility
- A genuine sense of ownership along with an unbreakable team spirit
- Flexibility in adapting to a fast-paced environment
What We Offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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