Norwegian-speaking Customer Expert for Delivery Services
20 hours ago
- Experience Level Junior
- Total Years Experience 0-5
- Job Languages Norwegian
- Job posting schema Yes
Norwegianworld's leading platforms for food and grocery delivery
What you will do:
- Handle inbound communication (calls, chats, tickets) from restaurant partners and end customers
- Resolve queries related to orders, refunds, delivery, and platform use
- Deliver professional and empathetic customer service support across all service channels
- Follow provided response templates and quality standards
- Escalate sensitive and unresolved issues where necessary
- Perform ad-hoc tasks as required by the project
- Excellent communication skills in Norwegian
- Fluent in English - both spoken and written communication
- Previous experience is not required, but customer service background is a plus
- Strong written communication and typing skills
- Confident with PC tools and multitasking between platforms
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- The opportunity to work for a Great Place to Work-Certified Company
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