Finnish-speaking Customer Expert for Delivery Services

3 days ago

Athens, Attica, Greece TP GREECE Full time €2,500 - €4,000 per year

Job Overview:

  • Experience Level

Junior

  • Total Years Experience

0-5

  • Job Languages

Finnish

  • Job posting schema

Yes

Join our Nordic customer experts' team and become part of a global delivery revolution

Are you fluent in Finnish and passionate about helping people? Join our TP team in Greece and support one of the world's leading platforms for food and grocery delivery, serving millions of users across 70+ countries.

This is your chance to work in a dynamic and digital-first environment where you'll make a real impact in the everyday lives of customers and restaurant partners. You'll be ensuring smooth, reliable, and satisfying delivery experiences for users across the region—whether it's lunch, groceries, or last-minute essentials.

What you will do:

  • Handle inbound communication (calls, chats, tickets) from restaurant partners and end customers

  • Resolve queries related to orders, refunds, delivery, and platform use

  • Deliver professional and empathetic customer service support across all service channels

  • Follow provided response templates and quality standards

  • Escalate sensitive and unresolved issues where necessary

  • Perform ad-hoc tasks as required by the project

What you will bring:

  • Excellent communication skills in Finnish

  • Fluent in English - both spoken and written communication

  • Previous experience is not required, but customer service background is a plus

  • Strong written communication and typing skills

  • Confident with PC tools and multitasking between platforms

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)

  • Competitive monthly salary + 2 extra salaries per year

  • Refer-A-Friend: Bring your friends and receive great bonuses

  • Health care benefits and numerous other discounts

  • Full training by certified instructors

  • Professional growth & development opportunities

  • Special events as well as community & social responsibility initiatives

  • Free online Greek language courses

  • The opportunity to work for a Great Place to Work-Certified Company

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more

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