Financial Service Expert
3 days ago
Fintech enthusiasts with great communication skills are invited to join a dynamic team as Customer Experts, supporting people for financial services.
This is an excellent opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. For these reasons, we invite you to join our team.
Key Responsibilities:
- Be the primary point of contact for customer and client requests.
- Utilize phone calls, e-mails and chats to provide a seamless customer experience.
- Provide daily support and consult clients on best practices about their business.
- Respond to customer inquiries about our services and solutions, as well as complaints - always in a professional manner.
- Resolve issues as they arise - timely and efficiently.
- Strive for excellence in every interaction, aiming for increased product usage and customer loyalty.
- Fluency in Hungarian
- Very good use of English - both in written and spoken language
- Work experience in a customer support role is a plus
- An interest in digital banking and payment solutions is desired
- Exceptional communication & soft skills, as well as a problem-solving mentality
- Tech savviness & learning agility
- A genuine sense of ownership along with an unbreakable team spirit
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- State of the art premises, providing a great working environment with relaxing break areas
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