Financial Service Expert

3 days ago

Athens, Attica, Greece beBeeFintech Full time €4,000 - €6,000
Job Overview:
Fintech enthusiasts with great communication skills are invited to join a dynamic team as Customer Experts, supporting people for financial services.

This is an excellent opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. For these reasons, we invite you to join our team.

Key Responsibilities:
  • Be the primary point of contact for customer and client requests.
  • Utilize phone calls, e-mails and chats to provide a seamless customer experience.
  • Provide daily support and consult clients on best practices about their business.
  • Respond to customer inquiries about our services and solutions, as well as complaints - always in a professional manner.
  • Resolve issues as they arise - timely and efficiently.
  • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty.
Required Skills and Qualifications:
  • Fluency in Hungarian
  • Very good use of English - both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Tech savviness & learning agility
  • A genuine sense of ownership along with an unbreakable team spirit
Benefits:
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • State of the art premises, providing a great working environment with relaxing break areas

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