Financial Services Advocate

3 days ago

Athens, Attica, Greece beBeeCustomerSupport Full time €4,000 - €6,000
Job Opportunity:
  • The Customer Support role requires a skilled professional who can provide exceptional service to clients and customers, utilizing communication skills and technical knowledge to deliver seamless support experiences.

    We are seeking an enthusiastic individual with strong interpersonal skills, excellent written and verbal communication abilities, and the ability to adapt quickly to new situations. The ideal candidate will be proficient in English and have experience in customer-facing roles, preferably in the financial or banking sectors. Additionally, the successful applicant will demonstrate a keen interest in digital banking and payment solutions, as well as problem-solving skills and a willingness to learn and grow with our company.

Responsibilities:
  • Provide timely and effective responses to client inquiries and concerns through various channels, including phone calls, emails, and chats.
  • Serve as the primary point of contact for customer requests, ensuring a high level of satisfaction and loyalty towards the organization.
  • Collaborate with cross-functional teams to resolve complex issues and improve overall customer experience.
  • Maintain up-to-date knowledge of products and services, staying informed about industry trends and best practices.

Requirements:
  • Fluency in English language (written and spoken).
  • Excellent communication and interpersonal skills.
  • Proven experience in customer support or related fields (preferably in finance or banking).
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Benefits:
  • Competitive monthly salary + performance-based bonuses.
  • Opportunities for career growth and professional development.
  • A comprehensive benefits package, including health insurance and employee discounts.
  • A dynamic and supportive work environment that fosters teamwork and collaboration.

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