Nordic Language Customer Service Representative
24 hours ago
Unlock a new chapter in your career with an exceptional customer service role in Athens, Greece.
Patrique Mercier Recruitment is seeking a skilled Nordic-speaking representative to deliver outstanding support and ensure seamless interactions with customers. If you are a driven professional fluent in Nordic languages, this opportunity is perfect for advancing your career while enjoying a vibrant lifestyle in the city.
Key Responsibilities- Engage with Nordic-speaking customers through phone, email, and chat to assist with inquiries and resolve issues efficiently.
- Provide accurate product information and services to enhance customer satisfaction and loyalty.
- Document customer interactions meticulously in our CRM system for quality tracking and continuous improvement.
- Collaborate with team members to improve service quality and operational efficiency.
- Participate in training programs to expand knowledge of products and customer service best practices.
- Collect valuable customer feedback and insights to drive service enhancement initiatives.
Requirements:
- Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, Finnish) and English is essential.
- Previous experience in customer service is beneficial but not required; enthusiastic candidates are encouraged to apply.
- Excellent communication skills with a strong focus on customer-centric approach.
- Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
- Strong problem-solving skills and proactive attitude towards challenges.
- Team player with ability to work independently and collaboratively.
- Willingness to relocate to Athens, Greece, and adapt to a new cultural environment.
- Comprehensive Private Health Insurance
- Customized Training & Development Opportunities
- Performance-Based Bonus
- Additional Salaries Per Year
- Full-Fledged Training Programs
- A Competitive Salary Package
Join a dynamic team that values excellence, innovation, and teamwork. Apply now to embark on this exciting journey and take your career to new heights.
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