Nordic Healthcare Service Representative
1 day ago
Nordic Speaking Customer Support Representative
Job Description:As a Nordic Speaking Customer Support Representative, you will play a crucial role in providing exceptional support to our clients. You will be responsible for assisting clients with their inquiries regarding online pharmacy and telemedicine services, ensuring they receive timely and accurate support.
You will work collaboratively with team members to ensure service level goals are met and to enhance customer satisfaction. This is an exciting opportunity to join a dynamic team that is transforming healthcare accessibility while enjoying a collaborative work environment.
Responsibilities:- Provide exceptional customer support to Nordic-speaking clients through various communication channels.
- Assist customers with inquiries related to online pharmacy services and telemedicine consultations.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to ensure service level goals are met and to enhance customer satisfaction.
- Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential.
- Strong commitment to providing high-quality customer service.
- Previous experience in customer support, particularly in healthcare or telemedicine, is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive and empathetic attitude.
- Strong analytical skills and attention to detail.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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