Nordic Language Customer Service Representative
1 day ago
We are seeking a skilled Nordic speaking customer support representative to join our Subscription-Based Services Department. As a key member of our team, you will be responsible for delivering exceptional customer service and assistance to Nordic-speaking clients.
The ideal candidate will possess excellent communication skills, fluency in at least one Nordic language, and experience in customer-facing roles, preferably in subscription-based services or similar sectors. Strong analytical and problem-solving skills are also essential for success in this position.
As a customer support representative, your primary responsibility will be to provide timely and effective solutions to customer inquiries and issues. This may involve resolving complex problems, answering questions, and escalating issues when necessary.
Additionally, you will be expected to maintain accurate records of customer interactions, including phone calls, emails, and chats. Timely follow-up on outstanding inquiries is also crucial to ensuring high levels of customer satisfaction.
We offer a range of benefits to our employees, including private health insurance, training and development opportunities, performance bonuses, and relocation packages. Our goal is to provide a supportive and inclusive work environment that allows our employees to grow and thrive.
- Fluency in at least one Nordic language (e.g., Swedish, Finnish, Norwegian, Danish) and English, both written and spoken.
- Experience in customer service, preferably in subscription-based services or similar sectors.
- Strong communication and interpersonal skills with a customer-focused approach.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Familiarity with CRM software and standard office applications is a plus.
- Strong analytical and problem-solving skills.
- Flexibility to work varied hours, including evenings and weekends as required.
Our company values diversity, equity, and inclusion. We are committed to creating a workplace culture that is welcoming and inclusive to all employees. If you are passionate about delivering exceptional customer service and have the skills and qualifications we are looking for, please submit your application.
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