Global Customer Ambassador

2 weeks ago

Athens, Attica, Greece beBeeCareer Full time €4,000 - €6,000
Customer Success Storyteller

We are seeking a highly motivated and customer-focused professional to join our team in Greece.

  • As a key member of our Microsoft Customer Experts team, you will have the opportunity to work with customers from diverse backgrounds and industries.
Job Description

The primary responsibility of this role is to deliver exceptional customer experiences through effective communication, problem-solving, and technical expertise.

  • Identify customer needs and provide tailored solutions that meet their requirements.
  • Guide customers through billing inquiries, transactions, and troubleshooting processes.
  • Assist customers with placing orders and addressing related issues.
  • Develop strong relationships with customers by providing empathetic support and resolving issues efficiently.
Required Skills and Qualifications
  • Excellent communication skills in English, both written and verbal.
  • Experience in sales, particularly with consumer products and services.
  • Strong technical research skills to troubleshoot customer problems effectively.
  • Advanced internet research skills to find relevant information quickly.
  • An empathetic and positive attitude towards customers and colleagues alike.
  • A willingness to learn and adapt to new situations and technologies.
Benefits
  • Complete relocation support, including flight tickets, accommodation, and house searching assistance.
  • Competitive monthly salary and additional benefits.
  • Opportunities for professional growth and development through training and mentorship.
  • State-of-the-art premises with relaxing break areas and a collaborative working environment.
  • A chance to work with a multinational company and contribute to its global success.
Others

This role offers a unique opportunity to advance your career while making a meaningful impact on customers' lives. If you are passionate about delivering exceptional customer experiences and willing to learn and grow, we encourage you to apply.

Find out more about our company culture and values

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