Automotive Insurance Customer Service Specialist
2 days ago
We are seeking a highly skilled and experienced customer support representative to join our team. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong passion for delivering exceptional customer service.
The successful candidate will be responsible for providing top-notch support to customers who have inquiries or concerns about their automotive insurance policies. This includes answering questions, resolving issues, and escalating complex problems to senior team members when necessary.
Responsibilities:- Provide exceptional customer service to customers via phone, email, and chat
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints in a fair and courteous manner
- Escalate complex customer issues to senior team members when necessary
- Document all customer interactions accurately and efficiently
- Native-level proficiency in Hebrew (written and spoken)
- Strong commitment to delivering exceptional customer service
- Excellent communication and interpersonal skills
- Prior experience in customer support, specifically in the insurance industry
- Ability to work in a fast-paced environment and meet deadlines
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
This is an exciting opportunity to join a growing company and contribute to its success. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.
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