German Speaking Automotive Insurance Specialist
1 day ago
We are seeking a highly skilled and motivated Customer Support Representative to join our team in the Automotive Insurance sector.
- This is an excellent opportunity for individuals who are fluent in German and possess exceptional customer service skills.
In this role, you will provide support to German-speaking customers with their inquiries related to automotive insurance and claims.
Your Responsibilities- Provide timely and accurate responses to customer inquiries via various communication channels.
- Assist customers with policy-related issues and ensure seamless resolution of claims.
- Document customer interactions and claims in our CRM system accurately and efficiently.
- Collaborate with colleagues to enhance customer satisfaction and meet service level objectives.
- Participate in ongoing training to stay informed about industry regulations and best practices.
- Fluency in German (written and spoken) is essential.
- A strong commitment to delivering outstanding customer service.
- Previous experience in customer support or the automotive insurance industry is preferred but not mandatory.
- Excellent communication and interpersonal skills.
- Strong analytical skills and attention to detail.
- A proactive team player with a positive and solution-oriented attitude.
- Ability to work independently and manage multiple tasks effectively.
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Athens, Attica, Greece beBeeCustomerService Full timeAutomotive Insurance Specialist Role OverviewWe are seeking a skilled Automotive Insurance Specialist to join our team. As a German-speaking Customer Support Representative, you will be responsible for providing exceptional customer service to clients regarding automotive insurance policies and claims.
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