Danish-Speaking Financial Business Solutions Specialist
23 hours ago
Avoiding customer dissatisfaction is crucial for any business. As a Danish-speaking Financial Customer Expert, you will be the primary point of contact for customers and clients, utilizing phone calls, emails, and chats to provide exceptional service.
The ideal candidate should have fluency in Danish and very good English language skills. Experience in customer support roles is desirable, along with an interest in digital banking and payment solutions.
This role requires exceptional communication and problem-solving skills, as well as tech savviness and learning agility. The ability to work in a fast-paced environment and adapt to changing circumstances is also essential.
We offer competitive salaries, full training by certified instructors, and opportunities for professional growth and development. You will also receive healthcare benefits, discounts, and free online Greek language courses.
In this role, you will strive for excellence in every interaction, aiming to increase product usage and customer loyalty. You will respond to customer inquiries, resolve issues timely and efficiently, and be committed to meeting both personal goals and team targets.
This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.
Key Responsibilities:
- Be the primary point of contact for customer and client requests
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Provide daily support and consult clients on best practices about their business
- Respond to customer inquiries about our services and solutions, as well as complaints - always in a professional manner
- Resolve issues as they arise - timely and efficiently
- Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
- Be committed to meeting both personal goals and team targets
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
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