
Flight Ambassador for Exceptional Customer Experience
3 days ago
A flight ambassador is needed to provide seamless and comfortable experiences for passengers.
This role involves collaborating with a respected travel brand to deliver exceptional customer service. The ideal candidate will have high-level fluency in Dutch and good communication skills in English.
Key Responsibilities:
- Respond to customer requests through multiple channels
- Enter customer information into the system to issue tickets or update records
- Explain rules and procedures to passengers prior to boarding flights
- Process refunds for lost or damaged tickets or reservation errors
- Explain applicable fees and taxes for each ticket
Requirements:
- Dutch language proficiency
- English communication skills
- Customer service experience preferred
- Strong verbal and written communication skills
- Ability to learn new software technologies
We Offer:
- Relocation support to Greece
- Competitive salary package
- Healthcare benefits and discounts
- Full training by certified instructors
- Professional growth opportunities
- Special events and community initiatives
About Us:
We are a global leader in the industry, recognized for our commitment to values such as equality, inclusivity, and human-centric progress. Our diverse team of 12,000+ individuals from over 110 nationalities drives our success.
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