Empowering Customers with Exceptional Support

2 days ago

Athens, Attica, Greece beBeeAmbassador Full time €3,000 - €5,000
Job Title:
Customer Support Ambassador

About the Job:
Pandora, the world's most loved jewellery brand, is seeking a highly skilled Customer Support Ambassador to join their team. As a key member of our customer service team, you will be responsible for providing exceptional support to customers through various channels, including calls, emails, and chats.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Respond to pricing and product inquiries, order status, tracking inquiries, and order cancellations.
  • Provide promotion support and be knowledgeable about current promotions and new offers.
  • Handle account and billing issues, along with order upselling, troubleshooting, fraud orders, and returns, based on policy provided through training guidelines.
  • Exchanging ideas and solutions with your colleagues.
  • Turning every customer into a happy customer.

Requirements:
  • Excellent command of French.
  • Good knowledge of English.
  • Great communication and soft skills, as well as problem-solving skills.
  • Computer knowledge/tech savviness.
  • Ability to multitask and have strong interpersonal skills.
  • Ability to work in rotating shifts and availability to work overtime when/if required.
  • Work experience in customer support will be considered as an advantage.
  • A positive and adventurous attitude.

What We Offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you).
  • Competitive monthly salary + 2 extra salaries per year.
  • Refer-A-Friend: Bring a friend and get up to €3,500 as a referral bonus (depending on the language).
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.
  • Special events as well as community and social responsibility initiatives.
  • Free online Greek language courses.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • The opportunity to work for a Great Place to Work-Certified Company.

  • Help Us Deliver Exceptional Customer Experiences

    49 seconds ago

    Athens, Attica, Greece beBeeCustomerService Full time $70,000 - $120,000

    We're seeking a dedicated and empathetic individual to join our team as a Customer Service Representative.As a key member of our support team, you will play a vital role in delivering exceptional customer experiences. You'll be responsible for answering incoming calls from U.S.-based customers, providing accurate and valid information, and resolving their...

  • Exceptional Customer Support Expert Wanted

    2 days ago

    Athens, Attica, Greece beBeeLithuanian Full time €3,000 - €5,000

    Customer Support RepresentativeWe are seeking a skilled Customer Support Representative to join our team. As the primary point of contact for customer requests, you will be responsible for providing exceptional service and resolving issues in a timely and professional manner.Job Description:Provide top-notch customer support through phone calls, emails, and...

  • Flight Ambassador for Exceptional Customer Experience

    3 days ago

    Athens, Attica, Greece beBeeCustomerService Full time €104,000 - €130,878

    Job Overview:A flight ambassador is needed to provide seamless and comfortable experiences for passengers.This role involves collaborating with a respected travel brand to deliver exceptional customer service. The ideal candidate will have high-level fluency in Dutch and good communication skills in English.Key Responsibilities:Respond to customer requests...

  • Exceptional Customer Experience Specialist

    3 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time €104,000 - €130,878

    A Customer Support Professional with a passion for delivering exceptional customer experiences is needed. In this role, you will be working in a fast-paced environment where no two days are the same. You will provide valuable and memorable experiences to a wide range of customers.Key Responsibilities:Manage inbound calls, emails, or live chatsIdentify and...

  • Customer Support Representative

    1 day ago

    Athens, Attica, Greece Velenosi&Meredith Full time €104,000 - €130,878 per year

    Location: Athens, Greece Schedule: Monday to Friday, 09:00 18:00 Salary: 1,300 gross (950 base + 350 language allowance) About the Role: Are you fluent in Swedish and English? Do you have a passion for delivering exceptional customer support? Join our team as a Customer Support Representative in the banking sector, where you'll assist customers with their...

  • Customer Support Agent

    1 day ago

    Athens, Attica, Greece Great Star Full time €104,000 - €130,878 per year

    Job Summary:As a Junior Customer Support Agent, you will be responsible for ensuring customer satisfaction and promptly resolving queries to enhance their overall experience. Success in this position involves providing effective communication, demonstrating a strong understanding of our platform, and building positive relationships with our customers to...

  • Customer Support Specialist

    1 day ago

    Athens, Attica, Greece Elorus Full time €2,500 - €4,000 per year

    About ElorusElorus delivers cutting-edge online financial management solutions designed for project-driven teams and small businesses around the world. Our all-in-one invoicing, time tracking, and expense management platform is trusted by thousands of users across diverse industries.With over a decade of experience, we combine the reliability of a mature...

  • Customer Support Expert

    2 days ago

    Athens, Attica, Greece beBeeCareer Full time €40,000 - €60,000

    Job Overview">">">We are seeking a highly skilled and fluent Romanian speaker to join our team as a customer support expert. This role will involve working with customers from Romania, providing them with excellent support and resolving their technical issues.">">">">Key responsibilities include identifying customer needs, delivering solutions, guiding...

  • Greece Customer Support Specialist

    5 days ago

    Athens, Attica, Greece beBeeCustomerService Full time €2,500 - €3,000

    Customer Service Representative Job DescriptionWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support via phone, email, and other platforms.Key Responsibilities:Respond to...

  • Latvian-Speaking Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time €2,500 - €4,000

    Customer Support Specialist OpportunityWe are seeking a highly skilled Customer Support Specialist to join our team. As the primary point of contact for customer inquiries, you will be responsible for providing exceptional support and resolving issues in a timely and professional manner.Your key responsibilities will include:Responding to customer inquiries...