
Help Us Deliver Exceptional Customer Experiences
2 weeks ago
We're seeking a dedicated and empathetic individual to join our team as a Customer Service Representative.
As a key member of our support team, you will play a vital role in delivering exceptional customer experiences. You'll be responsible for answering incoming calls from U.S.-based customers, providing accurate and valid information, and resolving their inquiries with a smile.
Key Responsibilities- Answer incoming calls from U.S.-based customers
- Provide accurate and valid information using the right tools and methods
- Upsell products or services to existing customers as required
- Fluent English language skills (B2 level)
- Previous customer service experience is recommended
- High school diploma or equivalent
- Proficiency in using computer systems and software applications
- Professionalism, positivity, and a supportive attitude
- Ability to work regular late evening and overnight shifts
- Competitive compensation package
- A comprehensive benefits package including PTO, tuition reimbursement, health and wellness incentives
- Knowledgeable leadership and a supportive team environment
- Opportunities for career growth and professional development
- 25 days annual leave per year
We're committed to creating a diverse and inclusive workplace that values and empowers our employees. If you're passionate about delivering exceptional customer experiences and have a caring nature, we'd love to hear from you
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