Frontline Support Specialist

2 days ago

Athens, Attica, Greece beBeeCustomerExperience Full time
Customer Experience Representative Job Summary

This is a customer-focused role that requires strong communication and problem-solving skills. As a Customer Experience Representative, you will be the first point of contact for our customers and will work to resolve their issues in a timely and professional manner.

Key Responsibilities:

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues
  • Be the first point of contact for our customers by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
  • Provide accurate, valid, and complete information by using the right tools, methods, and processes.
  • Ensure a high level of partner service and a positive partner experience.

Requirements:

  • Fluent in English
  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer savvy
  • Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently

Benefits:

  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • 25 days annual leave per year
  • Excellent premises during training and when you come to the site for employee engagement activities in Athens city center, Kerameikos metro station
  • Relocation assistance available
  • Competitive performance bonus opportunities and benefits

Our Company:

We are a company that values its employees and provides opportunities for growth and development. We offer a dynamic and supportive work environment and believe in investing in our people.

What We Offer:

We offer a competitive salary and benefits package, including 25 days annual leave per year and relocation assistance. We also offer career-growth opportunities and lots of learning opportunities for aspiring minds.

  • Financial Crime Prevention Specialist

    2 days ago

    Athens, Attica, Greece beBeePrevention Full time

    Job Title:Financial Crime Prevention SpecialistJob Description:We are seeking a skilled professional to support our English-speaking customers. As a Financial Crime Prevention Specialist, you will be the frontline of our customer service team, providing excellent experience and preventing fraud.Responsibilities:Support customers via phone, chat &...

  • Gaming Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeSupport Full time

    Gaming Support Specialist RoleWe are seeking a Gaming Support Specialist to join our team and provide exceptional support to Slovak-speaking customers. As a key member of our department, you will play a vital role in ensuring customers have a positive gaming experience.

  • Athenian Frontline Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerService Full time

    Job Title:Athens Greece Customer Service RepresentativeDescriptionWe are seeking an exceptional customer service professional to join our team in Athens, Greece. As a key member of our Anti-Financial Crime Unit, you will play a vital role in delivering top-notch support to French-speaking clients.Your ResponsibilitiesDeliver Exceptional Customer Service:...

  • Technical Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Technical Support SpecialistThe role of the Technical Support Specialist involves providing top-notch support to customers via phone and email. You will be the first point of contact for clients, addressing their inquiries, resolving issues, and ensuring a seamless experience.Responsibilities include:Responding to customer inquiries in a timely and...

  • Resident Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeTenant Full time

    Job Title: Resident Support SpecialistJob Summary:We are seeking a highly organized and detail-oriented Resident Support Specialist to join our team. This role is responsible for providing exceptional support to our residents, focusing on timely resolution of payment and damage issues.Key Responsibilities:Rental Agreement Management:Support the upload of...

  • Technical Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeTechnical Full time

    Job Title: Technical Support SpecialistAvoid frustration and stay ahead with this exciting opportunity to join our Microsoft team in Greece as a Technical Support Specialist. Key Responsibilities:Provide exceptional support to customers, ensuring their technical issues are resolved efficiently and effectively.Utilize strong problem-solving skills to...

  • Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Customer Support SpecialistWe are seeking an enthusiastic and customer-focused individual to join our team as a Customer Support Specialist. As the first point of contact for customers, you will be responsible for providing exceptional support via phone, email, or chat.The ideal candidate will have strong communication skills in Italian (both written and...

  • Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Customer Support Specialist in GreeceWe are seeking a highly skilled and motivated customer support specialist to join our team in Greece. As a customer support specialist, you will be responsible for providing exceptional service to our clients, assisting them with their queries and concerns, and ensuring that they have a positive experience with our...

  • VR Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Virtual Reality Support SpecialistWe are seeking an exceptional Virtual Reality Support Specialist to join our team.As a Virtual Reality Support Specialist, you will be responsible for providing top-notch support to customers using our VR and AR products. Your primary focus will be on resolving technical issues, educating customers on product features, and...

  • Nordic Language Support Specialist for Music and Podcasts

    2 days ago

    Athens, Attica, Greece beBeeSupport Full time

    Nordic Language Support Specialist for Music and PodcastsPatrique Mercier Recruitment is seeking a highly skilled professional to provide exceptional customer support in the Nordic region. As a Nordic Language Support Specialist for Music and Podcasts, you will be responsible for delivering top-notch service to clients speaking Nordic languages.