German Language Customer Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomerSupport Full time
Customer Support Representative for an Online Bookstore

This role is perfect for individuals who are passionate about providing excellent service to customers in the German-speaking community.

Job Description:
  • Assist customers with inquiries related to books, orders, and account information.
  • Resolve customer issues and complaints in a professional and timely manner.
  • Educate customers about available products and promotions to enhance their experience.
  • Maintain accurate records of customer interactions for quality assurance.
Required Skills and Qualifications:
  • Fluency in German (both spoken and written) is required.
  • Strong communication and customer service skills.
  • Previous experience in customer service or support roles is preferred.
  • Excellent problem-solving abilities with a commitment to customer satisfaction.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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