Front Desk Administrator

2 weeks ago

Μύκονος, Greece beBeeManager Full time

Job Opportunity: Front Desk Manager

  • Manage front desk activities and oversee guest check-ins and check-outs
  • Ensure customer satisfaction by coordinating wake-up-calls and other concierge services according to guest preferences
  • Address customer requests and complaints, directing other employees or departments accordingly
  • Prepare invoices, bills, and checks for vendors, employees, and contractors
  • Oversee and update all official documentation related to the role
  • Respond to calls and inquiries related to potential bookings

Core Responsibilities:

  • Balance day shift accounts
  • Verify that end-of-day activities have been completed successfully by employees in all departments

Operating Environment:

  • Knowledge of MS Office
  • Proficiency with Protel PMS

Minimum Requirements:

At least 3 years' experience in a similar role at a 5-star hotel

Education:

  • Secondary diploma from a hospitality school (preferred)
  • Excellent command of Greek and English languages
  • Knowledge of a third language (e.g. German, French, Italian, Russian, Spanish) will be valued

Experience:

Night auditor at a 5-star hotel

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