Front Desk Agent

2 weeks ago


Μύκονος, Greece beBeeCustomerService Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

Key Responsibilities:
  • Provide exceptional service to clients via various communication channels including phone, email, and in-person interactions.
  • Greet and welcome guests, handle complaints and resolve issues efficiently.
  • Collaborate with internal teams to ensure seamless service delivery.
Requirements:
  • Bachelor's degree in Hospitality, Tourism or related field.
  • At least 2-3 years of experience in a front office environment, preferably in luxury settings.
  • Excellent command of English and Greek languages.
  • Proficiency in PMS systems, particularly Pylon Explorer.
  • Self-motivated, enthusiastic, and customer-oriented personality.
  • Strong MS Office and computer skills.
  • Negotiation and excellent communication skills.
  • Well-groomed with strong interpersonal skills.
Benefits:
  • Accommodation and meals provided.
  • Pleasant working environment.
  • Supportive management team.
  • Opportunities for career growth and development.


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