
Data Technology Customer Support Specialist
1 day ago
We are seeking a skilled and experienced Customer Expert to join our Technical Support Help-Desk team. As a key member of our team, you will be responsible for providing top-notch support for a wide range of data technology products.
Job Overview:- Answer customer inquiries about product specifications via phone, chat, and email.
- Provide troubleshooting for various technical issues.
- Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills.
- Hardware and software medium to advanced knowledge.
- Excellent communication skills in Italian.
- Good command of English (B2+).
- Strong analytical and problem-solving skills.
- Competitive monthly salary + additional benefits.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- State of the art premises, providing a great working environment with relaxing break areas.
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