Data Technology Customer Support Specialist

1 day ago


Athens, Attica, Greece beBeeDataTechnology Full time
Customer Expert for Data Technology Products

We are seeking a skilled and experienced Customer Expert to join our Technical Support Help-Desk team. As a key member of our team, you will be responsible for providing top-notch support for a wide range of data technology products.

Job Overview:
  • Answer customer inquiries about product specifications via phone, chat, and email.
  • Provide troubleshooting for various technical issues.
  • Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
Key Responsibilities:
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills.
  • Hardware and software medium to advanced knowledge.
Requirements:
  • Excellent communication skills in Italian.
  • Good command of English (B2+).
  • Strong analytical and problem-solving skills.
What We Offer:
  • Competitive monthly salary + additional benefits.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • State of the art premises, providing a great working environment with relaxing break areas.


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