Data Technology Product Support Specialist

1 day ago

Athens, Attica, Greece beBeeSupport Full time

Experience Level: Junior. Total Years Experience: 0-5 years.

Job Overview:

  • Join us as a Customer Expert on our Technical Support Help-Desk for a wide range of data technology products

Do you have excellent communication skills and a passion for technology? You'll provide top-notch support for a wide range of data technology products, from hard drives to flash memory.

Responsibilities include:

  • Answering inquiries about products specification via phone, chat and email
  • Providing troubleshooting for various technical issues
  • Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
  • Performing data entry

Qualifications:

  • Excellent communication skills in German
  • Good command of English (B2+)
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills
  • Hardware and software medium to advanced knowledge
  • Prior experience in technical support will be considered as an advantage

What we offer:

  • Complete relocation support including flight tickets expenses, hotel accommodation and house searching process
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

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