Greek Customer Service Representative
5 days ago
Are you excited for a new challenge in customer support? We're looking for a motivated and service-oriented professional to join our team.
The role involves handling inquiries via various channels, assisting customers with account, payment, and technical concerns, and ensuring a smooth and positive experience for every client.
- Deliver high-quality support through multiple channels (phone, chat, email, and social media)
- Guide users through account setup, login issues, payment concerns, and technical questions
- Serve as a dependable contact, especially for sports-related customer needs
- Respond to client feedback with empathy and professionalism
- Communicate clearly and effectively to foster trust and customer loyalty
- Adhere to procedures and maintain quality service standards
- Share feedback and ideas to help improve customer satisfaction and support efficiency
- Fluent in Polish (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Greek Residency Card
- 0-1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
- Competitive salary package
- Performance-based bonus
- Health and life insurance benefits
- Remote work flexibility
- Relocation support for those moving to Greece
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