Dutch Speaking Customer Service Financial Sector

4 days ago

Thessaloniki, Central Macedonia, Greece Patrique Mercier Recruitment JP Full time

Embark on an exciting journey with Patrique Mercier Recruitment JP as a Dutch Speaking Customer Service Representative in the vibrant financial sector located in Athens, Greece This stellar opportunity invites you to advance your career while enjoying the rich history and stunning beauty of one of Europe's most captivating cities. In this role, you will be the first point of contact for Dutch-speaking customers, providing expert guidance and support in the financial domain. If you are passionate about customer service and eager to assist clients in navigating their financial inquiries, we want you on our team

Key Responsibilities
  • Deliver exceptional customer support to Dutch-speaking clients in the financial sector through phone, email, and chat.
  • Address inquiries regarding financial products and services with accuracy and professionalism.
  • Maintain up-to-date knowledge of company offerings to effectively assist customers.
  • Keep detailed records of customer interactions in the CRM system for follow-up and reporting.
  • Collaborate with cross-functional teams to resolve customer issues and enhance service delivery.
  • Participate in regular training sessions to develop your skills and product knowledge.
  • Contribute positively to team dynamics and uphold high standards of service.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Excellent interpersonal skills with a strong focus on customer satisfaction.
  • Prior experience in customer service or the financial sector is highly desirable.
  • Ability to optimize customer interactions and resolve issues effectively.
  • Strong analytical skills and attention to detail.
  • Team-oriented with a positive attitude and a willingness to learn.
  • Adaptable to a dynamic work environment with a commitment to continuous improvement.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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