Spanish Speaking Customer Support Specialist for Beauty and Skincare
20 hours ago
We are seeking a highly skilled and motivated individual to fill the role of Spanish Speaking Customer Service Representative for our Beauty & Skincare Products Department.
This exciting opportunity will see you working closely with clients, providing exceptional service and support to ensure their experience is nothing short of outstanding. If you have a passion for beauty products and love helping people, this could be the perfect role for you.
Key Responsibilities- Deliver expert customer support in Spanish, assisting clients with their inquiries about beauty and skincare products.
- Efficiently handle customer complaints and questions, offering suitable solutions to ensure satisfaction.
- Maintain accurate records of customer interactions, inquiries, and transactions for quality assurance purposes.
- Collaborate with the sales and product development teams to stay informed about new products and promotions.
- Engage with customers on social media and other online platforms to promote products and address their needs.
- Educate customers about product usage, benefits, and overall skincare routines to enhance their experience.
- Participate in ongoing training to expand your knowledge of beauty and skincare products and improve service delivery.
Requirements
- Fluency in Spanish with strong communication skills in English, both written and spoken.
- Previous experience in customer service, preferably in the beauty or skincare industry, is highly desirable.
- Excellent problem-solving skills with a dedication to delivering outstanding customer satisfaction.
- Strong verbal and written communication skills to connect effectively with clients.
- A passion for beauty and skincare products with a willingness to learn about new trends and items.
- Able to manage multiple inquiries and tasks efficiently in a fast-paced environment.
- Exceptional attention to detail and organizational skills for maintaining accurate customer records.
Benefits
- Performance bonus.
- Transportation bonus.
- Private health care benefits
- Two additional salaries per year.
- Fully paid training by certified instructors.
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