Electricity and Gas Product Development Specialist

As a Product Manager, you will play a pivotal role in shaping the company's Electricity and Natural Gas product lines, catering to households and small/medium business customers.

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• Develop and implement strategies to achieve company objectives, ensuring commercial success and customer satisfaction.\
• Monitor market trends, analyze customer needs, and suggest innovative solutions to stay ahead of the competition.\
• Design and deploy product marketing plans, articulating compelling selling propositions and messages across various channels.\
• Manage product lifecycle, assortment, and pricing, balancing revenue growth with customer retention and loyalty.\
• Collaborate with cross-functional teams to drive product development, launch, and maintenance, ensuring seamless customer experiences.\
• Stay up-to-date with industry trends, emerging technologies, and competitor activity, applying insights to inform product decisions.\
• Develop and maintain relationships with key stakeholders, including customers, partners, and internal teams.\
• Contribute to the development of policies and procedures related to customer acquisition, retention, and loyalty, ensuring a cohesive and effective customer strategy.\
• Assist in the creation and implementation of sales strategies, tactics, and promotions to drive revenue growth and customer engagement.\
• Participate in performance metrics and analysis, identifying areas for improvement and opportunities for growth.\
• Provide input on product roadmaps, guiding the development of new products and features that meet customer needs and drive business results.\
• Support the identification and resolution of customer complaints, concerns, and issues, ensuring high-quality customer service and support.\

Our ideal candidate will possess:

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• Strong analytical, problem-solving, and decision-making skills, with experience in data-driven product development and launch.\
• Excellent communication, interpersonal, and collaboration skills, with experience working with cross-functional teams and stakeholders.\
• Ability to navigate ambiguity, prioritize tasks, and manage multiple projects simultaneously.\
• Experience in product management, preferably in the energy or services sector, with knowledge of regulatory environments and compliance requirements.\
• Strong business acumen, with understanding of financial models, profitability, and customer lifetime value.\
• Effective time management, organizational, and prioritization skills, with experience managing competing deadlines and priorities.\
• Highly developed listening, empathy, and conflict resolution skills, with experience resolving complex customer issues and concerns.\
• Strong technical skills, with proficiency in tools such as MS Office, Google Suite, and CRM software.\
• Willingness to continuously learn, adapt, and evolve within a fast-paced environment.\
• Adaptability, flexibility, and resilience, with ability to thrive in a dynamic, rapidly changing environment.\

As a valued member of our team, you can expect:

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• A competitive salary and bonus structure, reflecting your contributions to the company's success.\
• Performance-based variable pay, tied to individual and team goals and objectives.\
• Comprehensive benefits package, including health insurance, pension scheme, and paid time off.\
• Professional development opportunities, including training, mentorship, and career advancement possibilities.\
• Collaborative work environment, with opportunities to engage with diverse stakeholders and build meaningful relationships.\
• Flexible working arrangements, including hybrid work options and remote work capabilities.\
• Opportunities for continuous learning, skill-building, and professional growth, within a culture of innovation and creativity.\\/div>