Customer Experience Specialist in Greece
1 day ago
- Job Languages: Finnish
- Job posting schema: No
We are looking for Finnish speaking talents who will be the primary point of contact for customer requests, representing one of the world's most esteemed car brands.
This role involves providing top customer experience, building professional networks, improving communication skills, and enriching CVs with notable work experience.
Key Responsibilities:
- Be the primary point of contact for customer requests, representing a renowned automobile brand.
- Utilize phone calls, emails, and chats to provide seamless customer experiences.
- Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
- Resolve issues as they arise - addressing customers' concerns in a professional and timely manner.
- Provide accurate and effective roadside assistance.
- Turn every customer into a happy customer.
- Exchange ideas and solutions with colleagues.
- Fluency in Finnish.
- Very good use of English - both in written and spoken language.
- A profound passion for cars is a plus.
- Work experience as a customer support/customer care representative for at least 6 months is preferred.
- Highly developed communication skills.
- A genuine problem-solving mentality and deep sense of ownership.
- Tech savviness and learning agility.
- A positive and adventurous attitude.
- Complete relocation support.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
- Free online Greek language courses.
- State of the art premises, providing a great working environment with relaxing break areas.
This is a fantastic opportunity to join our team and represent one of the biggest brands worldwide. For these reasons, we invite you to apply.
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