Athens-based Customer Experience Specialist
2 days ago
Are you looking for an exciting opportunity to acquire professional experience and enjoy the amazing city of Athens? Our company is seeking a talented Customer Advisor to join our team in this beautiful Greek city. Imagine being able to have surfing classes after work and enjoying the green capital's vibrant atmosphere.
As a Customer Advisor, your role will be to provide exceptional customer service, develop strong relationships with clients, and troubleshoot issues using open questions, support documents, and system training.
- Represent a worldwide brand;
- Integrate a multicultural environment;
- Develop customer relationships and grant the best experience for the customer;
- Troubleshoot through the use of open questions, support documents, and system training;
- Offer recommendations to common problems or frequently asked questions.
Our ideal candidate should possess fluency in Lithuanian (C2 level), good knowledge of English (B2 level), typing speed of 25 words per minute, and availability to work in rotating shifts. Previous experience with clients, excellent communication skills, and good time management are also essential.
We offer a range of benefits, including paid travel expenses, accommodation in a hotel for the first 14 days, renewable contract of 12 months, health coverage, private health care, attractive salary with performance bonus, working hours of 40h per week, Greek lessons, and free real estate agency fee.
What We Offer:- Professional growth and development opportunities;
- Challenging and dynamic work environment;
- Average compensation package with bonuses and other incentives;
- Modern office equipment and infrastructure;
- Comprehensive onboarding process and ongoing support.
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