Czech-Speaking IT Solutions Specialist

1 day ago


Athens, Attica, Greece beBeeMicrosoft Full time €104,000 - €130,878
Job Title:
Czech-Speaking Technical Support ExpertAbout the Job:

This role requires you to provide technical assistance and support to Microsoft Business Customers.

You will be responsible for answering customer inquiries, troubleshooting technical issues, and escalating complex cases to ensure timely resolution.

Your duties will include logging cases on internal systems, staying up-to-date with Microsoft products and services, and handling customer inquiries received via multiple communication channels.

You will also be required to provide complex technical assistance, identify and drive program efficiency across multiple billing platforms, and maintain solid business relationships with customers.

The ideal candidate should have a solid background in Science, Math, Engineering, or Computer Science, excellent communication skills, and 2-3 years of experience in helpdesk or system admin roles.

Acknowledged certifications like MCSE or Cisco are considered an advantage.

What We Offer:



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