Home Entertainment Technology Support Specialist

2 days ago


Athens, Attica, Greece beBeeEntertainment Full time
Customer Support Representative - Home Entertainment Systems

Are you passionate about delivering exceptional customer service and do you have a strong interest in home entertainment technology? We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Support Representative for our Home Entertainment Systems department.

In this role, you will play a critical part in ensuring that our customers receive outstanding support and guidance on our cutting-edge home entertainment products. You will be the first point of contact for customers, responding to their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Provide top-notch customer support via various communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding home entertainment systems, troubleshooting issues, and providing solutions.
  • Accurately document customer interactions and feedback in our CRM system.
  • Collaborate with team members to ensure that service quality meets or exceeds expectations.
  • Stay up-to-date on product features and industry trends through ongoing training and professional development.

Requirements:

  • Fluency in Dutch (written and spoken) is essential.
  • Strong interest in home entertainment technology and customer service.
  • Prior experience in customer support is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced environment.

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks


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