Home Entertainment Technology Support Specialist
2 days ago
Are you passionate about delivering exceptional customer service and do you have a strong interest in home entertainment technology? We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Support Representative for our Home Entertainment Systems department.
In this role, you will play a critical part in ensuring that our customers receive outstanding support and guidance on our cutting-edge home entertainment products. You will be the first point of contact for customers, responding to their queries and concerns in a timely and professional manner.
Key Responsibilities:
- Provide top-notch customer support via various communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding home entertainment systems, troubleshooting issues, and providing solutions.
- Accurately document customer interactions and feedback in our CRM system.
- Collaborate with team members to ensure that service quality meets or exceeds expectations.
- Stay up-to-date on product features and industry trends through ongoing training and professional development.
Requirements:
- Fluency in Dutch (written and spoken) is essential.
- Strong interest in home entertainment technology and customer service.
- Prior experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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