Home Entertainment System Customer Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomerSupport Full time

We are looking for a highly skilled and customer-focused individual to join our team as a Customer Support Representative. This is an exciting opportunity to work with a dynamic team and provide exceptional support to our customers.

Key Responsibilities:
  • Provide top-notch support to customers via phone, email, and chat regarding home entertainment systems.
  • Assist users with service inquiries, troubleshooting, and product usage.
  • Effectively resolve customer complaints and provide timely solutions to enhance satisfaction.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with technical teams to address and solve customer issues effectively.
  • Stay informed about product features and industry trends to provide knowledgeable assistance to customers.

Requirements

  • Fluency in Polish and English; additional language skills are a plus.
  • Experience in customer support, particularly in technology or home entertainment sectors.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Familiarity with CRM systems and standard office software.
  • A keen interest in home entertainment technology and a desire to help customers.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Many Extras

As a valued member of our team, you will have access to ongoing training and development opportunities to help you grow in your role and advance your career.



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