Entertainment System Specialist
2 days ago
Customer Support Representative for Home Entertainment Systems
Job DescriptionWe are seeking a skilled and enthusiastic Customer Support Representative to join our team in the Home Entertainment Systems Department. As a key member of our support team, you will provide exceptional service to our French-speaking clients through multiple communication channels, ensuring their experience with our products is seamless.
Responsibilities:- Provide top-notch customer support via phone, email, or chat.
- Assist customers with inquiries about home entertainment systems, troubleshoot issues, and offer solutions.
- Accurately document customer interactions and maintain records in our CRM system.
- Collaborate with colleagues to achieve service objectives and enhance overall customer satisfaction.
To succeed in this role, you will need:
- A strong command of the French language (written and spoken).
- An enthusiasm for technology and home entertainment.
- Previous experience in customer support is an asset but not mandatory.
- Excellent communication and interpersonal skills.
- A collaborative mindset with a positive attitude.
- Strong problem-solving abilities and attention to detail.
We offer a comprehensive package that includes:
- Private Health Insurance.
- Training & Development opportunities.
- A performance-based bonus scheme.
- Extra Salaries Per Year Fully Paid Training.
- Fully Paid Relocation Package (flight, transfer, and hotel).
- Free Greek Lessons and other perks.
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