Technical Support Specialist

2 days ago

Athens, Attica, Greece beBeeTelecommunications Full time

Job Title: SOC / NOC L1 Analyst (Client Residency)


This role focuses on delivering essential support services for the operation of critical telecommunication systems, central data center systems, and client infrastructure, encompassing the following scope of work.

  • Monitoring of data network operation
  • Management of alerts from monitoring systems (NOC/SOC)
  • Monitoring the availability of telecommunication circuits and equipment
  • Management-Parameterisation of telecommunication equipment
  • Telephone user support, fault monitoring and reporting
  • Solving technical problems of first and second level

Key Responsibilities:

  • Monitor and manage the operation of data networks
  • Manage alerts and notifications from monitoring systems
  • Ensure the availability of telecommunication circuits and equipment
  • Configure and parameterise telecommunication equipment
  • Provide telephone user support and monitor faults
  • Solve technical problems at first and second level

Requirements:

  • Bachelor's Degree in Computer Science or related technical discipline, or the equivalent combination of education, professional training, or work experience
  • Excellent verbal and written communication skills, both in Greek and English language
  • The ability to pick up new technology or concepts very quickly is required
  • This position requires shift work in a 24/7/365 environment. The capacity to work evening, overnight, and weekend hours is required
  • Ability to communicate effectively with various teams to explain and elaborate on technical details

Benefits:

  • Competitive Salary
  • Private Medical & Health Insurance
  • Professional Growth
  • Collaborative Culture

  • Technical Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Technical Support SpecialistThe role of the Technical Support Specialist involves providing top-notch support to customers via phone and email. You will be the first point of contact for clients, addressing their inquiries, resolving issues, and ensuring a seamless experience.Responsibilities include:Responding to customer inquiries in a timely and...

  • Technical Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeTechnical Full time

    Job Title: Technical Support SpecialistAvoid frustration and stay ahead with this exciting opportunity to join our Microsoft team in Greece as a Technical Support Specialist. Key Responsibilities:Provide exceptional support to customers, ensuring their technical issues are resolved efficiently and effectively.Utilize strong problem-solving skills to...

  • Technical Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeTechnical Full time

    Job OpportunityWe are seeking a highly skilled Technical Support Specialist to join our team in Athens, Greece. This exciting role offers the chance to work with a dynamic and customer-focused organization, providing top-notch technical support to clients across the Nordic region.Job DescriptionProvide expert technical assistance to clients via phone, email,...

  • Technical Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeTechnical Full time

    Our team is seeking a Technical Support Specialist to join a dynamic environment. The successful candidate will provide technical assistance to end-users, troubleshoot computer systems, software, and hardware issues, and collaborate with other departments for effective problem resolution.The ideal candidate should have at least 2 years of experience in a...

  • Slovakian Technical Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCareer Full time

    Technical Support Specialist OpportunityAre you passionate about technology and committed to delivering exceptional customer service? We invite you to embark on an exciting career journey as a Slovakian Technical Support Specialist in Greece.Job DescriptionThis role involves providing top-notch technical assistance to Slovak-speaking customers via phone,...

  • Technical Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeItalian Full time

    Technical Support Specialist - Italian SpeakerAre you a skilled technical support specialist looking for a new challenge? Do you have excellent communication skills and fluency in Italian and English?Job Description:Patrique Mercier Recruitment JP presents an exciting opportunity for an experienced IT support specialist with proficiency in Italian. In this...

  • Greek Technical Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeTechnical Full time

    Patrique Mercier Recruitment JP is thrilled to offer an exceptional opportunity for a technical support specialist in sunny Greece.This unique position comes with a fully paid relocation package, making it easier for you to transition to your new adventure on the beautiful Mediterranean coast. You will provide outstanding technical assistance to clients,...

  • Slovak Technical Support Specialist Opportunity

    2 days ago

    Athens, Attica, Greece beBeeTechnical Full time

    Technical Support Specialist in SlovakiaWe are seeking a skilled Technical Support Specialist to join our team. As a Slovak-speaking expert, you will provide top-notch support to customers via various communication channels.About the RoleDeliver exceptional technical assistance to Slovak-speaking customers.Troubleshoot and resolve customer inquiries related...

  • Italian Speaking Technical Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeItalian Full time

    Technical Support SpecialistJob SummaryWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional technical assistance to Italian-speaking customers.Deliver outstanding technical support through various communication channels such as phone, email, and live...

  • Technical Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeSupport Full time

    Job Description:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and support to clients via phone and email.You will work closely with customers to understand their technical needs and provide solutions to resolve their issues...