Dedicated Customer Service Specialist

5 days ago

Thessaloniki, Central Macedonia, Greece beBee Careers Full time
Job Summary:
This role is responsible for providing commercial support to traders, ensuring seamless order follow-up and communication with suppliers. As a key member of our team, you will be working closely with colleagues to ensure customer satisfaction.

About the Role:
We are seeking an experienced professional to join our team as a Commercial Support Associate. This is a challenging opportunity for someone who enjoys working in a dynamic environment and has excellent communication skills.

Main Responsibilities:
  • Provide commercial support to traders, including orders follow-up and communication with suppliers.
  • Communicate effectively with customers, resolving any issues that may arise.
  • Manage and maintain accurate records of customer and vendor communication, transactions, contracts, and other relevant documentation.
  • Collaborate with colleagues to ensure customer satisfaction.

Requirements:
  • Degree in Logistics or Business Administration or any other related field.
  • Two years of experience in an office setting.
  • Excellent knowledge of English.
  • Very good knowledge of Microsoft Office.
  • Customer-centric approach.
  • Critical thinking skills.
  • Ability to perform under pressure and deadlines.

What We Offer:
  • Private health insurance.
  • Corporate equipment.
  • Continuous training and opportunities for professional and personal development.
  • Hybrid work model - working from home for some days of the week.
  • Excellent working conditions in a multinational environment.

Key Skills:
  • Commercial acumen.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and meet deadlines.

Why Join Us?
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and talented individual who is passionate about delivering exceptional results, we encourage you to apply.

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