
International Customer Experience Associate
2 days ago
As a key member of our global customer experience team, you will provide top-notch support to customers speaking Italian in a remote setting. Our ideal candidate is fluent in Italian and has excellent communication skills, with the ability to empathize with customers and resolve issues efficiently.
Key responsibilities include:
- Provide customer support via phone, email, or chat in Italian.
- Help customers troubleshoot issues and guide them through solutions.
- Represent the company with professionalism and empathy.
- Learn and grow through our comprehensive training program.
What we offer:
- Remote work from Greece with a relaxed lifestyle and Mediterranean climate.
- A competitive salary package and monthly performance bonuses.
- Health insurance coverage for employees and their families.
- Relocation support for EU-based candidates, including flight tickets, hotel accommodation, and real estate agency fees.
- Accommodation bonuses after 3 and 6 months.
- Paid training on products and customer service tools.
- A chance to be part of a supportive, international team with room to grow.
Requirements:
- Fluent Italian (C2 level) written and spoken.
- English (B2C1) for communication within the team and during training.
- EU passport or Greek citizenship/residency.
- High school diploma (or higher).
- Great communication skills and a positive, problem-solving attitude.
- Willingness to work in a remote, multicultural environment.
Greece offers an attractive backdrop for work-life balance:
- Mediterranean climate and relaxed lifestyle.
- Affordable cost of living.
- Strong international community.
- Growing hub for global customer experience centers.
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