
Experience Facilitator
4 days ago
We are looking for an enthusiastic and creative professional to join our team as a Facilitator/Receptionist. As a key member of our staff, you will engage with visitors, encourage them to learn and discover through play, and promote interaction with the various experience areas within our attraction.
Your primary responsibility will be to facilitate memorable and safe visits for our guests. This includes engaging with visitors, assisting with events and activities, and maintaining operational efficiency and safety protocols.
You will also be responsible for acting as a receptionist, handling cash transactions, and receiving income from admission and retail facilities. Additionally, you will assist the Operations Manager and Supervisors in optimizing marketing opportunities and income generation.
As a successful candidate, you will have about two years of relevant professional experience working with visitors in a leisure, visitor attraction or related environment. You will possess excellent communication skills, be able to work effectively in a team, and have flexibility with working hours.
Required Skills and QualificationsTo be successful in this role, you will need:
- About two years of relevant professional experience in working with visitors in a leisure, visitor attraction or related environment
- Excellent communication skills and ability to work effectively in a team
- Flexibility with working hours, including shift work
- Basic first aid knowledge and skills, ideally with a relevant certificate
You will also need to be comfortable facilitating events and working with children, such as in birthday parties. Lead by example to inspire a high level of quality service among the team.
BenefitsWe offer a competitive compensation package according to professional experience, combined with additional benefits such as private insurance. We are committed to developing an amazing and safe visitor attraction and provide a creative and supportive working environment.
OthersWe are an Equal Opportunity Employer and do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status. Our premises have been especially designed to be accessible to people with disabilities.
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