Global Customer Support Representative

1 week ago

Athens, Attica, Greece beBeeTravelAgent Full time €35,000 - €55,000
Customer Experience Specialist

We are seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer-facing department, you will play a vital role in ensuring that our customers have an exceptional experience with our travel services.

In this role, you will be responsible for providing top-notch support to customers via phone, email, and social media. Your expertise in resolving issues and addressing concerns will make a significant impact on our customers' satisfaction and loyalty.

You will work closely with our team to develop and implement strategies that enhance the overall customer experience. Your strong communication skills, attention to detail, and problem-solving abilities will enable you to effectively handle complex situations and provide solutions that meet our customers' needs.

To excel in this position, you must possess excellent language skills, both written and verbal. Fluency in English is required, and proficiency in Turkish is essential. Your ability to learn and adapt quickly to new software technologies will also be valuable assets in this role.

Our ideal candidate is a customer-focused individual who is passionate about delivering exceptional service. If you have a positive attitude, a can-do spirit, and a commitment to excellence, we encourage you to apply.

  • Job Responsibilities:
  • Provide exceptional customer service via phone, email, and social media.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Develop and implement strategies to enhance the customer experience.
  • Work collaboratively with the team to achieve customer satisfaction goals.
  • Requirements:
  • Native or fluent level of Turkish (oral and written).
  • Excellent language skills in English.
  • Experience in the customer service sector.
  • Ability to learn and adapt quickly to new software technologies.
  • Strong communication and problem-solving skills.

What We Offer:

  • A competitive salary combined with a customized incentives program.
  • Extensive training and certification opportunities.
  • A hybrid working environment with flexibility and work-life balance.
  • Health benefits and wellness programs.
  • A fun and dynamic work environment with opportunities for growth and development.

About Us:

We value diversity and inclusivity in the workplace. Our mission is to provide exceptional travel experiences for our customers while fostering a culture of respect, empathy, and understanding. We believe that our employees are our greatest asset, and we strive to create a work environment that supports their growth and well-being.

  • Pandora Jewelry Customer Support Representative

    1 week ago

    Athens, Attica, Greece beBeeSupport Full time €3,000 - €5,000

    Customer Support Representative Job DescriptionPandora is seeking a Customer Support Representative to join their team. As a key member of the customer service team, you will be responsible for providing exceptional support to customers via phone, email, and chat. This is a great opportunity to work with a world-renowned jewelry brand and develop strong...

  • Customer Service Representative

    1 week ago

    Athens, Attica, Greece Global Payments Inc. Full time €25,000 - €40,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

  • Customer Support Specialist

    1 week ago

    Athens, Attica, Greece EB Global Skills Full time €16,800 per year

    Customer Support Specialist (Multilingual – Nordic Languages) – Athens, Greece (Full-Time, Remote with Relocation)Location:Athens, Greece (remote work available after relocation)Languages Required:Danish, Swedish, Norwegian, FinnishSalary:€1,100 – €1,400 per monthPerformance Bonus:Up to €200 per monthContract Type:Full-timeVisa Sponsorship:Not...

  • Customer Service Representative

    1 week ago

    Athens, Attica, Greece Global Payments Inc. Full time €20,000 - €30,000 per year

    DescriptionEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve...

  • Customer Support Representative

    1 week ago

    Athens, Attica, Greece Velenosi&Meredith Full time €104,000 - €130,878 per year

    Location: Athens, Greece Schedule: Monday to Friday, 09:00 18:00 Salary: 1,300 gross (950 base + 350 language allowance) About the Role: Are you fluent in Swedish and English? Do you have a passion for delivering exceptional customer support? Join our team as a Customer Support Representative in the banking sector, where you'll assist customers with their...

  • Customer Service Representative

    1 week ago

    Athens, Attica, Greece IntouchCX Full time $40,000 - $60,000 per year

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Customer Support Representative

    1 week ago

    Athens, Attica, Greece FH Collective Academy Full time €18,000 per year

    Join our team as a Danish Customer Service Representative with remote work options Do you speak Danish fluently and want to make a real impact in the digital world while living in a new country? This is more than just a job it's your opportunity to grow personally and professionally, all while discovering a new culture. What you'll do? As part of our...

  • Customer Support Representative

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €2,000 - €2,500 per year

    Position: English-speaking Customer Support RepresentativeLocation: Athens, GreeceEmployment Type: Full-time, On-siteIndustry: BPO (Business Process Outsourcing) Are you fluent in English and passionate about helping people? Were hiring Customer Support Representatives to join a leading BPO company in Athens, where you'll provide high-quality assistance...

  • Junior Customer Support Representative

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €20,000 - €25,000 per year

    Job Description: Customer Support Representative (Norwegian-Speaking)Location: Athens, Greece (On-Site)Experience Level: Entry LevelSchedule: Full-Time About the Role We are seeking enthusiastic and customer-oriented Norwegian-Speaking Customer Support Representatives to join our team in Athens. This is a fantastic opportunity for entry-level candidates to...

  • Global Customer Support Professional

    1 week ago

    Athens, Attica, Greece beBeeService Full time €25,000 - €40,000

    Customer Service Representative Job SummaryWe are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a friendly attitude, and the ability to assist customers with their travel itineraries.As a Customer Service Representative, you will be responsible for handling customer inquiries...