Customer Service Representative

2 days ago

Athens, Attica, Greece IntouchCX Full time €25,000 - €35,000 per year

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story -

About the Job

Are you a natural problem solver who thrives on making meaningful connections? Do you want to be part of a dynamic team representing some of the world's most exciting brands? If you're looking for a career (not just a job), this is your chance.

As a Customer Service Representative (Spanish-English), you'll create unforgettable experiences for customers through inbound calls, emails, and chats. We're looking for energetic, driven, and personable individuals who love making an impact with every interaction.

What Sets You Up for Success:

  • Spanish/English Bilingual is a must
  • High school diploma (or equivalent)
  • 6 months – 1 year of customer service experience
  • Call center experience (strong asset)
  • Effective communication skills

Why Join Us as a Customer Service Representative (Spanish-English):

We believe that great work deserves great rewards. As part of our team, you'll enjoy competitive compensation, industry-leading benefits, and opportunities for growth in a dynamic, supportive environment.

What We Offer

  • Competitive salary
  • Industry-leading benefits:
  • Medical and life insurance
  • In & out of hospital benefits
  • Mental health support line
  • 20-26 paid days off per year
  • On-site occupational physician
  • Monthly meal vouchers
  • Career path planning & E-learning career development platform
  • Weekly coaching sessions
  • Global incentive programs
  • Medical and life insurance
  • Fun, supportive work environment
  • Opportunity to be part of a rapidly expanding global company

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