Customer Service Representative

1 day ago

Athens, Attica, Greece Nordicrecruiters Full time

About the Role

We are seeking a friendly and communicative Customer Service Representative fluent in Dutch to join a dynamic, international support team based in Athens. In this fulltime position, you will serve as a key contact for customers handling inquiries, resolving issues, clarifying bookings or payments, and ensuring a consistently high standard of service via phone and email. You will work in a multicultural environment, supporting clients and partners with professionalism and empathy.

What You Bring

  • Native or fluent Dutch (spoken and written), plus good command of English
  • Strong verbal and written communication and interpersonal skills
  • Comfort using tools such as Office 365, CRM or similar internal systems
  • Problemsolving mindset, adaptability, and ability to respond flexibly to different customer needs
  • Previous experience in customer support or contact centre work is an advantage
  • Interest in travel or accommodation related services is a plus

Whats On Offer

  • A supportive and multicultural work environment with full training and ongoing coaching
  • Potential for private health insurance after contract stabilization
  • Opportunities for professional growth and development within customer service operations
  • Flexibility when possible including occasional remote work (within commuting distance)

Why Athens?

Living in Athens offers a unique combination of affordability, culture, and Mediterranean lifestyle that few capitals can match. Compared to many major European cities, everyday expenses from housing and food to transport and entertainment tend to be lower, allowing for a balanced and comfortable lifestyle.

Athens boasts a rich cultural life, from ancient historical sites to modern art galleries, street art districts, theaters and vibrant nightlife. Public transport is efficient and affordable a monthly metro pass costs only around 30 making commuting easy and stress free.

Nearby beaches and coastal areas, plus pleasant Mediterranean weather, mean you can enjoy city life and seaside relaxation almost any day.

If you want to provide excellent service in a multilingual, international environment and at the same time enjoy life in a historic, lively and affordable European capital this Customer Service Representative role in Athens could be a great opportunity.

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