Customer Service Representative

4 days ago


Athens, Attica, Greece Wibit Consulting & Services (WibitCS) Full time €20,000 - €40,000 per year

We are working with a leading Outsourcing/BPO consultancy on the lookout for an English-speaking Customer Service Representative to join their team in the heart of Athens. This is an exciting opportunity to represent a major retail brand in a dynamic, international environment

Location: Athens, Greece
Employment Type: Full-time
Industry: Retail / Outsourcing / Customer Experience
Languages: English (C1)
Compensation: Base salary + meal allowance + performance bonus

Responsibilities:

Handle inbound customer inquiries with professionalism and empathy
Use internal tools and resources to deliver accurate information and effective resolutions
Occasionally introduce additional products or services based on customer needs

Requirements:
Fluent/Native English (C1 level), spoken and written
Prior customer service experience preferred
High school diploma or equivalent
Comfortable navigating computer systems and common software
Availability to work consistent overnight shifts
Positive attitude and a willingness to learn new processes

Benefits:
Competitive base salary with meal allowance and performance-based bonuses
Flexible shift scheduling to support work-life balance
Inclusive, supportive, and team-oriented work environment
Continuous learning and internal career advancement opportunities
Up to 25 days of paid annual leave
Comprehensive benefits package tailored to your role
Leadership that invests in your personal and professional development

Ready to take your customer service skills global and thrive in the vibrant city of Athens? This is your chance

#EnglishJobs #AthensJobs #CustomerService #SupportRoles #RetailSupport #BPOJobs #RemoteAbroad #RelocateToGreece #EnglishSpeakingJobs



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