Pandora Jewelry Customer Support Representative

22 hours ago


Athens, Attica, Greece beBeeSupport Full time €3,000 - €5,000
Customer Support Representative Job Description

Pandora is seeking a Customer Support Representative to join their team. As a key member of the customer service team, you will be responsible for providing exceptional support to customers via phone, email, and chat. This is a great opportunity to work with a world-renowned jewelry brand and develop strong experience and skills in customer support.

Job Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Respond to customer complaints and concerns in a empathetic and solutions-focused way.
  • Provide product information and make recommendations to customers.
  • Upsell and cross-sell products to customers as needed.
Requirements:
  • Excellent communication and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Good knowledge of English and Swedish languages.
  • Previous experience in customer-facing roles or call centers.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • The chance to work with a leading global brand.
About Pandora:

Pandora is a world-renowned jewelry brand that offers a wide range of stylish and affordable jewelry pieces. Our mission is to inspire people to express themselves through jewelry and provide exceptional customer service.



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