Czech Customer Support Specialist
2 days ago
Are you a customer service professional looking to take your career to the next level? As a Czech Customer Service Agent in sunny Greece, you will have the opportunity to work with a dynamic team and provide exceptional support to clients. Your primary responsibility will be to assist Czech-speaking clients via phone, email, and chat, resolving issues and fostering positive relationships.
Key Responsibilities:- Provide outstanding customer service to Czech-speaking clients, ensuring high levels of satisfaction and loyalty.
- Manage customer inquiries efficiently, resolving issues promptly and professionally.
- Maintain a thorough understanding of the company's products and services to assist customers effectively.
- Document customer interactions accurately in the CRM system for tracking and quality assurance.
- Collaborate with team members to enhance service delivery and improve customer experiences.
Requirements
- Fluent in Czech and English, both written and spoken.
- Excellent communication skills and a strong focus on customer satisfaction.
- Ability to thrive in a fast-paced, team-oriented environment.
- Prior experience in customer service is a plus but not mandatory.
- Proactive, adaptable, and a positive mindset with strong interpersonal skills.
- Willingness to relocate to Greece and embrace a new culture.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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