High End Coffee Machine Customer Service Expert

1 day ago


Athens, Attica, Greece beBeeCustomer Full time
Customer Service Representative for High-End Coffee Machines

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to clients with high-end coffee machines.

Responsibilities:

  • Provide outstanding customer support via phone, email, and chat.
  • Assist customers in troubleshooting and resolving issues with their high-end coffee machines.
  • Educate customers on product features, usage, and maintenance.
  • Document all customer interactions accurately.
  • Work closely with the sales and technical teams to share customer feedback and improve products.

Requirements:

  • Fluent in Czech, both written and spoken; proficiency in English is essential.
  • Excellent communication and customer service skills.
  • Ability to work effectively in a team and maintain a high level of organization.
  • Strong problem-solving skills with a keen attention to detail.

Benefits:

  • Fully paid relocation package.
  • Professional growth & development opportunities.
  • Competitive performance bonuses.
  • Health care benefits and numerous other discounts.

To thrive in this role, you must have a passion for delivering exceptional customer experiences and a desire to learn about high-end coffee products. We offer a comprehensive training program to ensure your success in this position.



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