
High End Coffee Machine Customer Service Expert
1 day ago
We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to clients with high-end coffee machines.
Responsibilities:
- Provide outstanding customer support via phone, email, and chat.
- Assist customers in troubleshooting and resolving issues with their high-end coffee machines.
- Educate customers on product features, usage, and maintenance.
- Document all customer interactions accurately.
- Work closely with the sales and technical teams to share customer feedback and improve products.
Requirements:
- Fluent in Czech, both written and spoken; proficiency in English is essential.
- Excellent communication and customer service skills.
- Ability to work effectively in a team and maintain a high level of organization.
- Strong problem-solving skills with a keen attention to detail.
Benefits:
- Fully paid relocation package.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Health care benefits and numerous other discounts.
To thrive in this role, you must have a passion for delivering exceptional customer experiences and a desire to learn about high-end coffee products. We offer a comprehensive training program to ensure your success in this position.
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