Italian Customer Service Representative for Global Clients
1 day ago
We are seeking Italian Customer Client Support Specialists to provide exceptional service to our valued customers. This role will involve assisting Italian-speaking clients with their inquiries via phone, email, and chat, ensuring they receive top-notch support and guidance.
Key Responsibilities- Provide outstanding customer support to Italian-speaking clients through various channels.
- Address customer inquiries and resolve issues efficiently and courteously.
- Guide customers in navigating our products and services to enhance their experience.
- Work collaboratively with team members to solve complex customer problems.
- Document customer interactions accurately in our CRM system.
- Identify trends and provide feedback to improve our service quality.
- Engage in team initiatives aimed at enhancing customer satisfaction.
- Fluency in Italian and working knowledge of English; additional languages are advantageous.
- Experience in customer service or support is a plus.
- Strong communication and active listening skills.
- Problem-solving attitude with the ability to handle challenges proactively.
- Ability to work both independently and as part of a team.
- Familiarity with CRM systems and customer support tools is beneficial.
- Willingness to relocate to Greece and immerse yourself in a new culture.
- Fully paid relocation package, including flights, transfers, and accommodation assistance.
- Professional growth & development opportunities.
- Career growth opportunities in a global company.
- International & diverse work environment.
- Competitive performance bonuses.
- Monthly salary range from €1200 ~ €1500.
- 14 monthly salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses.
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
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