German Language Technical Support Specialist

2 days ago


Athens, Attica, Greece beBeeCustomerSupport Full time €104,000 - €130,878
Job Overview

We are seeking a highly skilled German language technical support specialist to join our team. As a member of our technical support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone and email.

The ideal candidate will have excellent writing and verbal communication skills in German, as well as good technical troubleshooting and problem-solving skills. A technical background and familiarity with technology trends are also essential.

Required Skills and Qualifications
  • Excellent writing and verbal communication skills in German
  • Good technical troubleshooting and problem-solving skills
  • Technical background and familiarity with technology trends
  • Experience in customer service is an asset
Benefits
  • A competitive monthly salary and additional benefits
  • Referral program: Bring your friends and receive great bonuses
  • Healthcare benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
Why Join Us?

As a member of our team, you will be working for a multinational company that fosters diversity and offers equal opportunities to all. You will have the chance to advance your career and work on exciting projects while representing one of the biggest brands worldwide.

Key Responsibilities:
  • Provide 24/7 help-desk support via phone and email
  • Follow company procedures and guidelines
  • Be positive and proactive and have a desire for continuous improvement
  • Exchange ideas and solutions with colleagues
What We Offer:
  • Complete support to ease relocation to Greece (flight tickets expenses, hotel accommodation, house searching process)
  • Competitive salary
  • Referral program
  • Healthcare benefits
  • Discounts
  • Training
  • Growth opportunities


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