
Norwegian Language Technical Support Specialist
2 days ago
We are looking for a Technical Support Specialist who is fluent in Norwegian and has excellent communication skills. The ideal candidate will have experience in customer support and be able to troubleshoot technical issues with mobile devices.
The role involves communicating with customers via phone, chat, and email, tracking cases to ensure they are closed efficiently, and maintaining high customer satisfaction. You will also provide troubleshooting for mobile devices, assist customers with managing and securing their accounts and passwords, and set up repairs for hardware-related issues.
In this role, you will work closely with our team of experts to deliver exceptional customer service and ensure that our customers receive the best possible support.
To be successful in this role, you will need to have:
- Fluency in Norwegian
- Advanced English knowledge
- Familiarity with iOS and/or MacOS, or comparable technology
- Great communication skills
- Prior customer support experience
We offer a competitive salary, health care benefits, and numerous other discounts. Additionally, you will receive full training by certified instructors and have opportunities for professional growth and development.
This is a great opportunity to advance your career and work for a multinational company. We foster diversity and offer equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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